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Booking Cancellation
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Cancellation/revision policy

1. If you wish to cancel a reservation, the only acceptable method is through Accord Car Hire . Do not cancel your reservation with the rental vehicle provider directly.

2. You are able to cancel your reservation at anytime free of charge as long as it is done at least 24 (twenty-four) hours prior to the scheduled vehicle pick-up date.

3. If you cancel a reservation less than 24 (twenty-four) hours before the scheduled vehicle pick-up date or if you do not cancel a reservation and do not pick-up a vehicle, no funds paid will be reimbursed to you, unless the entire rental amount has also been paid. Accord Car Hire will retain a cancellation/no-show fee and an administration fee (card processing fee) will be charged from your credit card.

4. A cancellation/no-show fee will be collected equal to the amount of 1 (one) day of rental charges, in most cases. Please note: some rental vehicle providers have policies that require a cancellation/no show fee to be collected that is equal to 3 (three) days of rental charges. An administration fee (card processing fee) of GBP 25 will also be collected

5. In the event of a cancellation of a reservation when the entire rental amount is payable on arrival, there is no fee for a cancellation but you still need to cancel your reservation through our Accord Car Hire Web site.

6. Revision Policy. Revision Policy. Accord Car Hire will only accept revisions to your reservation made at least 24 (twenty-four) hours prior of the pick-up date. All revisions are free of charge provided you revise the reservation at least 48 (fourty eight) hours prior to the pick-up date. If you revise your reservation between 48 (fourty eight) and 24 (twenty-four) hours prior to the pick-up date, you are subject to an administration fee.

7. There is no refund for early returns.

8. In the event of a cancellation of a reservation or the failure of a customer to be present for the scheduled pick-up date and time, the corresponding sum of money will be reimbursed by Accord Car Hire within 30 (thirty) working days of receipt of a cancellation of a reservation or the failure of a customer to be present for the scheduled pick-up date and time.

9. Accord Car Hire cannot be held responsible for any discrepancy between the price reimbursed by Accord Car Hire and the amount charged by your credit card company due to the rate of exchange used.